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Designing Agentic AI: A Practical Architecture Map for Conversational UX Designers
Part of the series of Agentic Experience Design, published every Monday.
May 11
•
Dr. Carmen Martinez
2
The End of Certainty: Why Great Designers Design for Doubt
Why uncertainty is no longer an edge case in AI systems, but part of the material of design.
May 4
•
Dr. Carmen Martinez
3
From Dialogue Design to Behavior Design in Agentic Experience Design
Why conversation design in agentic systems is no longer only about turns, flows, and intents, but about system behavior across a trajectory.
Apr 20
•
Dr. Carmen Martinez
2
1
What Makes an Experience Agentic? A Conversation Design View
A practical distinction between chatbots, workflows, generative assistants, and agentic systems — and why that distinction changes the work of…
Apr 13
•
Dr. Carmen Martinez
3
Start Here: Agentic Experience Design
Explore Agentic Experience Design as the evolution of Conversation Design for AI systems with behavior, tools, memory, and decision-making. A start here…
Apr 6
•
Dr. Carmen Martinez
1
2
1
What Conversation Designers Are Really Designing in Agentic AI
Conversation designers are no longer shaping only turns and flows. In Agentic AI, the real work is increasingly about behavior, action boundaries…
Apr 6
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Dr. Carmen Martinez
9
What is Agentic Experience Design? A Beginner’s Guide to Designing AI Agents
A practical beginner’s guide for UX Writers and Conversation Designers learning to design AI agents, behaviors, tools, memory, and trust.
Mar 5
•
Dr. Carmen Martinez
4
Brand Voice Isn’t a PDF. It’s the Rules That Control Your AI’s Decisions
Why brand voice in AI is no longer just a writing guideline, but a behavior policy for how agents act, stop, explain, and take responsibility.
Feb 26
•
Dr. Carmen Martinez
8
1
From Conversation Design to Agentic AI: How Conversation Designers Can Transition to Agentic Systems
For a long time, I thought my job was to design good conversations.
Jan 29
•
Dr. Carmen Martinez
7
3
The End of the Flowchart: Why Conversation Designers are Feeling Lost
A practical look at what changed when flowcharts stopped being enough and behavior design took over.
Jan 22
•
Dr. Carmen Martinez
8
1
A Practical Map of Prompting Techniques (and When to Use Them)
Explore a practical map of prompting techniques for LLMs and Agentic AI, from instruction prompts and few-shot examples to reasoning, grounding, tool…
Dec 7, 2025
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Dr. Carmen Martinez
6
2
Does It Still Make Sense to Talk About Prompt Engineering in 2026?
Prompt engineering in 2026 is no longer about magic phrases. Learn how it works today as a design discipline across conversational UX, content…
Nov 30, 2025
•
Dr. Carmen Martinez
5
2
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